Juntos Somos Mais increases productivity by 45% and consolidates remote work for their Engineering Teams

About Juntos Somos Mais

Juntos Somos Mais is a 300-people Brazilian technology company that operates in the digitalization of the construction retail sector, owning the largest ecosystem in the segment. Juntos Somos Mais houses a large coalition of important industry players, offering technology solutions, data intelligence, and digitalization for construction retailers.

They have been transforming the relationship between retail and industry, with more than 100,000 registered stores, moving more than 10 billion reais per year, and directly impacting shopkeepers, salespeople, construction professionals, and consumers.

Industry : Construction & Technology

Engineering Department Size: 50+ out of a 120-people organizational structure

About Murilo Oliveira

Murilo Oliveira is currently the Head of Engineering for Juntos Somos Mais, where he is among others in charge of optimizing the Engineering Teams’ performances and ensuring great synergies between staff working essentially remotely.

Murilo is a software engineer by trade who subsequently stepped in roles of Tech Lead and Engineering Manager to now head the engineering function of Juntos Somos Mais.

He oversees the strategic leadership of all software engineering teams, ensuring smooth alignment between them, projects, and corporate goals.

In this capacity, Murilo needs to analyze complex data in order to make informed strategic decisions and needs to ensure that the performances of his remote teams match expectations and business needs.

Pain / Challenges

Juntos Somos Mais’s Engineering is organized mainly around remote work. The challenge was to factually assess the teams’ performances, based on data and not on gut-feels. Murilo was looking for a tool that could help him have metrics about his teams’ performances.

It was also important for the company to assess employee’s engagement and identify role models to improve the teams’ efficiency and autonomy. As a part of this endeavour, Juntos Somos Mais also wanted to draft individual plans with each engineering team member to be able to bring them to exceptional performances.  

Finally, the Engineering organization of Juntos Somos Mais aimed at increasing productivity and reducing Cycle Times, for which they needed to identify pain points and bottlenecks clearly to resolve them.

‍

Why Keypup?

‍

Murilo considered a lot of options. Before implementing Keypup, he was attempting to collect and analyze data in a manual way, by exporting large amounts of data from various systems into Excel spreadsheets and trying to make sense of it using pivot tables for instance.

He found Keypup on a Search Engine. Whilst evaluating several tools, including waydev.co, Murilo was thrilled with the Product Expert support provided by Keypup. “The Product Expert support was amazing and helped me understand which metrics would work for our needs” he said.  

He also evaluated that Keypup was the best price-value ratio and presented him with a price point compatible with his budgets.

Results

It took about 2 weeks for Keypup to be operational and correctly calibrated at Juntos Somos Mais. “It was really fast” said Murilo, “and as I mentioned, the Product Expert helped us by building a huge number of dashboards for us and kindly explained each one in details”.

When asked what his experience was like with Keypup’s support team during the implementation process, Murilo simply replied: “The best!”.

Murilo uses Keypup once or twice a week, and his teammates more frequently. Juntos Somos Mais now has dashboards to assess individual metrics and control the overall team’s performance.

Since implementing Keypup, the YoY productivity has increased by 45% - and Murilo credits Keypup for helping identify the pain points they had and giving his organization the opportunity to “change the game faster” (dixit).

Murilo added: “After Keypup, I can say that we really manage the teams. Now we can make decisions based on data and we have stopped working based on gut-feels”.

When asked about his overall experience using Keypup, Murilo passed a prompt verdict: “Everything is amazing!”.

Quote

“We increased our YoY productivity by 45% and Keypup helped us identify our pain points and change the game faster. Their support is the best – they helped us understand which metrics would suit our needs, built dashboards for us, and explained them in detail to us. With Keypup I can now say that we really manage our Engineering teams.”

‍