Get Unique Engineering Insights at a Fair Price All prices include unlimited users , contributors & historical data Pay only for the repos/projects you choose to connect to Keypup and benefit from our volume-based degressive pricing.
1 to 3 units - package - $99 Total = $99 per month Example pricing Team Elite signed up on Keypup. They have a total of 153 repos on Github and 39 projects on Jira. They connect 24 of their Github repos and 11 of their Jira projects to Keypup. That's a total of 35 units connected to Keypup . Team Elite pays a total of $937/month for the platform ($99 + 7 x $29 + 10 x $27 + 10 x $25 + 5 x $23)
Pricing includes At Keypup, we strongly believe you can’t get the full value of data-driven engineering if we limit users, historical data or features.
✓ Unlimited Teamwork Allow unlimited users and contributors for complete team collaboration without barriers✓ Full History Insight Access your entire project history without limits for deep, actionable insights✓ Simple Project-based Billing Enjoy straightforward billing focused on connected projects/repos, optimizing your resources ✓ Flexible Reporting & Ready-to-Use templates Customize reports with full flexibility or utilize our extensive template library featuring over 70 metrics/reports and 10+ topical dashboards✓ Universal integration Seamlessly connect with all major Git solutions (Github, Gitlab - Cloud & Hosted, Bitbucket) and project management tools (Jira Cloud & Data Center, Trello, ClickUp) for a unified workflow ✓ Comprehensive Support & Setup Services All teams, across all plans, receive free technical support, ensuring a smooth and streamlined user experience from day one. Our team of Product Experts provides dedicated support to deliver custom-made insights and dashboards on request during the free trial and thereafter if opted-in.
Support Packages Pricing & Features Product Expert Support
$500 + 10% platform monthly fee per month (Cancel any time)
Account Administration
Priority Support
Contact via generic support email
Dedicated Account Product Expert
Subscription Management
Users Management
Technical Troubleshooting
Contact via in-platform chat
Dedicated contact email
Custom Insights creation & delivery
Custom Dashboards creation & delivery
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Frequently asked questions How does the Free Trial work?
The Free Trial is designed to show you the full potential of the Keypup platform. It lasts for 14 days from sign-up, no credit card is required and there is no obligation to take a subscription plan at the end. During the Free Trial, you benefit from all features of the platform, you can add as many users as you need and connect as many projects/repos to the platform. At the end of your trial, in case you do not choose a subscription, your account remains valid and active and your projects are disconnected, so you are not billed for the service. Billing starts when projects are re-connected and a valid mean of payment is added to the account.
What is the complete pricing grid of Keypup?
Keypup's pricing is based on the number of code repositories or projects (referred to as "units" collectively) that a team connects to the platform, regardless of the total number of units the team has in their source systems. The pricing is not dependant on the number of users, collaborators or amount of historical data. The pricing grid is as follows: - Up to 3 units connected: $99 per month package - 4th to 20th unit connected: $10/unit per month - 21st to 40th unit connected: $9/unit per month - 41st to 60th unit connected: $8/unit per month - 61st to 80th unit connected: $7/unit per month - 81st to 100th unit connected: $6/unit per month For more than 100 units connected, Keypup offers further volume-based discounts. Contact us to receive an obligation-free quote. Pricing Example: Team A signed up on Keypup. They have a total of 153 repos on Github and 39 projects on Jira. They connect 24 of their Github repos and 11 of their Jira projects to Keypup. That's a total of 35 units connected to Keypup . Team A pays a total of $404/month for the platform ($99 + 17 x $10 + 15 x $9)
The pricing includes unlimited users. What’s the catch?
There is none. We believe that our platform can help a lot of people in your organization and that scaling your team should not mean growing your cost exponentially. The more team members use the platform, the better the insights you will get, and the more effective your collaboration will be. Number of active collaborators is also unlimited and does not impact on the pricing.
What is a repo/project ("unit")?
If you connect your Git platform (Github, Gitlab / Gitlab hosted or Bitbucket), each repository counts as one repo/project (a "unit") on our platform, no matter its size. If you connect your tracking platform (Jira, Jira Data Center, Clickup, Trello), each project counts as one repo/project (a "unit") on our platform. The more units you connect, the more exhaustive the insights will be on Keypup. It’s all about allowing you to make data-driven decisions with the bigger picture taken into account.
Do I pay for all the Repos/Projects I have in my source platforms?
Absolutely not. You pay only for the Repos/Projects ("units") you select to connect to the Keypup platform. At any point in time, you can choose which Repos from your Git platform and which Projects from your tracking platform you want to connect or disconnect from the Keypup platform. Only those units connected to the platform are accounted for in your billing. The ones you did not choose to connect are not counted in your billing.
Keypup provides two levels of support: the technical support and the product expert support. Technical Support Provided free of charge to all trial users and customers. This support is available via the in-platform chat or by contact email and handles all requests related to your account administration (e.g. access question, billing matters, users management), your subscription management (e.g. connecting/disconnecting apps and projects/repos), and any technical matters related to the use of the platform. The technical support is available during standard working hours CET time zone and is provided in English primarily. Product Expert Support (optional) This support is optional and provided for free during the platform free trial and on an additional subscription basis thereafter. Pricing is indicate above on the page. The subscription can be cancelled any time. It is available via the in-platform chat, by contact email or by contacting directly your dedicated Product Expert. This support handles all requests related to the creation and building of insights and/or dashboards specific to your needs by your Product Expert. The product expert support is available during standard working hours CET time zone and is provided in English primarily. Depending on the complexity of your request, delivery of your requested insights or dashboards will happen within 2 to 5 working days following your request.
Can I cancel my subscription?
You can cancel your subscription at any time you wish – we believe you stay with us because of the benefits you draw from Keypup, not because of a contractual obligation. Cancellation will take effect at the end of the current month based on your subscription date. Your credit card will stop being billed immediately.
How does the invoicing work?
You will receive an invoice by email at the beginning of every invoicing period, after successful payment. Invoices will be sent monthly in advance of use of the service.
What security do you have in place to handle billing and payments?
Keypup does not store or process your credit card information.We rely on Stripe to perform these activities for us as our payment processor. Stripe is among others PCI DSS Level 1 compliant and guarantees the highest levels of security. You can read more on our Security Policies in general and on our Payment Security Policy on this page .
Is it secure to connect my development stack to Keypup?
We do not fetch, copy, duplicate, modify or store any parts of your source code. Keypup only accesses metadata such as pull requests, issues, milestones, etc. Our products support single sign on (SSO) via integrated applications for authentication. We understand that security is critical, and we follow best practices & strict procedures to keep our systems - and your data - safe. We perform regular penetration testing and audits of Keypup and its infrastructure. You can read more about this on our Security page .
What happens to my data if I cancel my subscription or delete my account?
Keypup is compliant with the European Union General Data Protection Regulation (GDPR). When cancelling your subscription, the data you have on the Keypup platform remain yours and is not deleted. This is to facilitate selecting a new subscription plan at a later stage. When you delete your account (unenroll), your data is automatically deleted from the Keypup platform. It is impossible to retrieve it afterwards. You can read more about this in on our Terms of Use page.
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